Vanaways unveils new operations centre – and launches push for a year of growth

Vanaways
Vanaways
26th Jan 2023
Vanaways unveils new operations centre – and launches push for a year of growth

Independent vehicle supply specialist Vanaways has fired the starting pistol on a race towards significant expansion in 2023, by moving its staff to a stunning new office complex.

The building represents a massive upgrade over its previous headquarters and is designed to give the ambitious company space to grow.

The site at Eden Office Park, Ham Green, Bristol is just five minutes from Vanaways’ previous home but a world away in terms of space and quality of both office accommodation and parking facilities.

“We’d already outgrown the old office and the fact that we have big plans for the coming year meant a move to a much more spacious and better-equipped base was a pressing need,” said Director Adam Carter.

“The new site is a great improvement. It allows us to have dedicated areas for our various teams as well as break-out spaces and rooms for client meetings and conferences. There’s lots more parking available too, for both staff and visitors, and the building presents a smart, professional face which reflects our approach to finding the best vehicles at the most competitive prices for our customers.”

Vanaways’ sales force is split into three sections. The successful retail team, which trades under the name Van Sales UK, has been the core of the business since its inception in 2017 and is focused on dealing with incoming inquiries.

New in 2022, though, was the addition of a Business Development Team, with a brief to target more prospective customers.

The expanded accommodation has also allowed marketing, accounts, procurement, customer service and administration colleagues space to create their own workspace areas.

“In total we now have 45 people working here but we’re actively recruiting so that’s growing all the time,” continued Adam.

“The opening of this new office is the final piece of the jigsaw that we spent much of last year assembling and a series of key senior appointments and a drive to attract new customers to our brand.

“We confidently expect these developments will help us to hit our initial target of 10,000 vehicle sales per year very soon – and then to use that as a springboard for even greater expansion.”

Vanaways is an internet-based business. Its sales experts work over phone and email networks to quickly match customers up with their perfect vehicle selections, with an emphasis on making the process as simple, quick and efficient as possible.

Vehicles are typically ordered and supplied, to tight timeframes, without the customer ever having to leave their place of work. The absence of an expensive showroom or large standing stock also keeps overheads to a minimum, so pricing is highly competitive.

Adam continued: “We’re not tied to any manufacturer so can source whatever vehicle a customer wants. But for many people these days, the badge on the front of their van is less important than a hassle-free acquisition process. That’s where we score; by speeding up the journey from production line to the customer’s premises, and by providing the best value for money with minimal paperwork.”

 

Building for the future: Vanaways Directors at their new office base, from left: Adam Carter, Paul Cox and Chris Jakeways

Vanaways Reviews

   
Lynne S

Lynne S

04 March 2026

"First time using Vansaway! I was in a bit of a panic as my van broke down and I was unable to fix it. My van is my livihood, so I looked into leasing and contract. I wish I done it sooner. I spoke to Jonathan as my first point of contact. I couldn't have got any luckier having him as my support. He was absolutely fantastic, he went above and beyond to help me. He was easy to contact and would always reply when I had any concerns or questions. His knowledge on all vehicles was impeccable, which made things easier. He listened to what I wanted and needed and explained everything thoroughly help me making the right choice in plan and kept in touch throughout the entire process! He knew I was in desperate need of a van and he did not disappoint and kept his word and I was able to get my new van delivered as soon as possible. Enjoying the drive. Its great about the perks involved in having a contract hire as well! Thank you so much for everything! Highly recommend, vans are just not how they use to be, so its great to have a brand new van along with the support of any engine faults things like that. A huge stress off my shoulders being sole trader."

Mike Collins

Mike Collins

18 February 2026

"Excellent service from start to finish. Rob was very helpful throughout the purchase of our Ford Transit tipper. Can’t recommend them enough. Mike Collins."

John Owens

John Owens

17 October 2025

"Fantastic service from start to finish. Liam took the time to listen to the vehicle that I wanted. Within 2 weeks the right vehicle was sourced and delivered Joe was on point with work out the logistics and taking care of my part ex with exception customer service Thank you both"

Sarah Ward

Sarah Ward

01 September 2025

"We have used Vanaways on two occasions now and the customer service has always been great. I contacted them as our team grew and withing 2 weeks we had the vans in our yard. Quick and efficient service all round. Tyler in the delivery department kept me up to date throughout the process. Would certainly recommend."

4.8 out of 5 from 481 reviews
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