Fair Wear and Tear Guide

Appraising your vehicle:

  • Appraise your vehicle a few weeks before its due to be returned to allow time to carry out any repairs that maybe required.
  • Be honest, ask someone for a second opinion. 
  • Do so in good light, doing so in poor light can lead to things being missed. 
  • Always best to appraise the car once in a clean condition.
  • Inspect and check all controls, lights and equipment.
  • Check all tyres including any spare tyre to ensure not damaged.
  • Check the funders alloy damage charges, they can often be a fixed cost and less than getting them repaired. 

Common Problems:

  • Stains, rips, tears and burns on seat.
  • Scratched or scuffed paintwork.
  • Chips and dents on the bodywork.
  • Damage to wheels and trims.
  • Scratches over 25mm (relative to the vehicle's age and mileage).
  • Scratches under 25mm (where the primer and bare metal is showing).
  • Accident damage and dents.
  • Missing sets of keys.

End of your lease agreement

At the end of your lease agreement if the vehicle is being returned to the funder ( e.g Contract Hire & Finanace Lease) it's condition needs to be to the standard as outlined in the BVRLA and finance company’s fair wear and tear guidelines.

A representative from the finance provider will collect your vehicle and check its overall condition. All damage will be recorded, and in the event that the vehicle is returned in poorer condition than ‘fair wear and tear’ allows, you may be charged.

The fair wear and tear guide is produced by the British Vehicle Rental and Leasing Association (BVRLA) and offers an industry-standard description of acceptable levels of fair wear and tear. We recommend that you read this information both at the start and again towards the end of your car lease. 

For more information from the BVRLA please see here BVRLA

Each finance company also produces its own set of fair wear and tear guidelines which we also recommend you read, below is some main points to consider. 

Ensure:

  • Your vehicle has been maintained according to manufacturer standards.
  • Electronic features are working correctly.
  • You have a full set of keys and documentation.
  • The interior is in good condition.
  • The exterior has only minor surface damage.

Vanaways Reviews

   
Lynne S

Lynne S

04 March 2026

"First time using Vansaway! I was in a bit of a panic as my van broke down and I was unable to fix it. My van is my livihood, so I looked into leasing and contract. I wish I done it sooner. I spoke to Jonathan as my first point of contact. I couldn't have got any luckier having him as my support. He was absolutely fantastic, he went above and beyond to help me. He was easy to contact and would always reply when I had any concerns or questions. His knowledge on all vehicles was impeccable, which made things easier. He listened to what I wanted and needed and explained everything thoroughly help me making the right choice in plan and kept in touch throughout the entire process! He knew I was in desperate need of a van and he did not disappoint and kept his word and I was able to get my new van delivered as soon as possible. Enjoying the drive. Its great about the perks involved in having a contract hire as well! Thank you so much for everything! Highly recommend, vans are just not how they use to be, so its great to have a brand new van along with the support of any engine faults things like that. A huge stress off my shoulders being sole trader."

Mike Collins

Mike Collins

18 February 2026

"Excellent service from start to finish. Rob was very helpful throughout the purchase of our Ford Transit tipper. Can’t recommend them enough. Mike Collins."

John Owens

John Owens

17 October 2025

"Fantastic service from start to finish. Liam took the time to listen to the vehicle that I wanted. Within 2 weeks the right vehicle was sourced and delivered Joe was on point with work out the logistics and taking care of my part ex with exception customer service Thank you both"

Sarah Ward

Sarah Ward

01 September 2025

"We have used Vanaways on two occasions now and the customer service has always been great. I contacted them as our team grew and withing 2 weeks we had the vans in our yard. Quick and efficient service all round. Tyler in the delivery department kept me up to date throughout the process. Would certainly recommend."

4.8 out of 5 from 481 reviews
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