Vanaways Launches “Vanaways Connect” to Bring Localised Service to Customers Across the UK

Vanaways
Hannah Hill
19th Aug 2025
Vanaways Launches “Vanaways Connect” to Bring Localised Service to Customers Across the UK

Industry expert Ross Davies appointed General Manager to lead strategic rollout, beginning in South Wales

Bristol, UK – 14 August 2025 – Leading UK van retailer Vanaways is proud to announce the launch of Vanaways Connect, a new service proposition designed to strengthen the company’s regional presence while delivering its trademark scale, efficiency, and customer-first approach at a more local level.

Vanaways Connect will establish agile regional hubs across the UK, beginning with the first site in Bridgend, South Wales. Additional hubs will be introduced at pace throughout the UK as the initiative proves successful and attracts further interest. These hubs will provide dedicated, on-the-ground support to commercial customers, from small businesses to fleet operators, all while maintaining the nationwide buying power and operational excellence that Vanaways is known for.

“It’s about staying close to our customers, understanding regional market needs, and delivering even greater value and responsiveness — without compromising on the quality and scale we’re known for. Backed by our biggest investment in technology yet, including advanced AI solutions, we’re enhancing customer experience more seamlessly through simplified systems that make it easier than ever to do business with us, while enabling the company to scale effortlessly.” – Chris Jakeways, Managing Director of Vanaways.

To lead this bold new chapter, Vanaways has appointed Ross Davies as General Manager of Vanaways Connect. Ross brings over 14 years of experience in the motor trade, including senior roles at LCV Group (formerly Low Cost Vans). His deep sector knowledge, strategic mindset, and strong industry network make him ideally suited to shape the growth and success of Vanaways Connect from day one.

Ross commented: “I see my role in this vision as key part as the Vanaways Connect programme allows a national company to have a presence at a regional and local level. It provides outreach, promotes customer confidence and allows Vanaways to attract the best sales people, wherever they are based.”

Vanaways Connect forms a key pillar in the company’s wider strategic growth plan, supporting its vision to redefine the vehicle supply experience for commercial customers. As more hubs are launched, Vanaways aims to provide even faster service, deeper customer relationships, and a truly localised presence in high-demand regions across the UK.

Vanaways Reviews

   
Steve Brown

Steve Brown

22 May 2026

"From start to finish vanaways uk nailed it love my new van from Jack selling me it to Ellie looking after my every wish perfectly done am so pleased will definitely use them again"

Lisa Partington

Lisa Partington

29 May 2026

"We cannot fault the service we have received from everyone we have dealt with at Vanaways and will definitely by contacting you again when we come to replace our next vehicle……. On the whole, Customer service, these days, I have found to be quite disappointing and frustrating – I wish more companies showed the care and attention to detail that you guys have shown… you have restored my faith in Vehicle sales teams!! I would not hesitate in recommending you and wish all of our suppliers were are easy to deal with as you have been!! Thankyou especially to Shina and Sophie...."

Simon Grave

Simon Grave

18 July 2026

"An absolutely brilliant company to deal with. Every part of getting my new vehicle was easy. Great communication process and always kept updated at every stage. Big thank you to Jacob and also everyone else who I spoke to and can’t remember their names, all great to deal with. Thank you"

John Owens

John Owens

14 April 2026

"Fantastic service from start to finish. This is the second vehicle we have had from Liam.Liam took the time to listen to the vehicle that I wanted, sourced exactly what I wanted. Within 2 weeks the right vehicle was sourced and delivered Joe was amazing kept me up to date with the progress, the van was delivered this morning early. highly recommend these guys for vehicles Thank you both"

4.8 out of 5 from 510 reviews
Back to top