Vanaways Launches “Vanaways Connect” to Bring Localised Service to Customers Across the UK

Vanaways
Hannah Hill
19th Aug 2025
Vanaways Launches “Vanaways Connect” to Bring Localised Service to Customers Across the UK

Industry expert Ross Davies appointed General Manager to lead strategic rollout, beginning in South Wales

Bristol, UK – 14 August 2025 – Leading UK van retailer Vanaways is proud to announce the launch of Vanaways Connect, a new service proposition designed to strengthen the company’s regional presence while delivering its trademark scale, efficiency, and customer-first approach at a more local level.

Vanaways Connect will establish agile regional hubs across the UK, beginning with the first site in Bridgend, South Wales. Additional hubs will be introduced at pace throughout the UK as the initiative proves successful and attracts further interest. These hubs will provide dedicated, on-the-ground support to commercial customers, from small businesses to fleet operators, all while maintaining the nationwide buying power and operational excellence that Vanaways is known for.

“It’s about staying close to our customers, understanding regional market needs, and delivering even greater value and responsiveness — without compromising on the quality and scale we’re known for. Backed by our biggest investment in technology yet, including advanced AI solutions, we’re enhancing customer experience more seamlessly through simplified systems that make it easier than ever to do business with us, while enabling the company to scale effortlessly.” – Chris Jakeways, Managing Director of Vanaways.

To lead this bold new chapter, Vanaways has appointed Ross Davies as General Manager of Vanaways Connect. Ross brings over 14 years of experience in the motor trade, including senior roles at LCV Group (formerly Low Cost Vans). His deep sector knowledge, strategic mindset, and strong industry network make him ideally suited to shape the growth and success of Vanaways Connect from day one.

Ross commented: “I see my role in this vision as key part as the Vanaways Connect programme allows a national company to have a presence at a regional and local level. It provides outreach, promotes customer confidence and allows Vanaways to attract the best sales people, wherever they are based.”

Vanaways Connect forms a key pillar in the company’s wider strategic growth plan, supporting its vision to redefine the vehicle supply experience for commercial customers. As more hubs are launched, Vanaways aims to provide even faster service, deeper customer relationships, and a truly localised presence in high-demand regions across the UK.

Vanaways Reviews

   
Lynne S

Lynne S

04 March 2026

"First time using Vansaway! I was in a bit of a panic as my van broke down and I was unable to fix it. My van is my livihood, so I looked into leasing and contract. I wish I done it sooner. I spoke to Jonathan as my first point of contact. I couldn't have got any luckier having him as my support. He was absolutely fantastic, he went above and beyond to help me. He was easy to contact and would always reply when I had any concerns or questions. His knowledge on all vehicles was impeccable, which made things easier. He listened to what I wanted and needed and explained everything thoroughly help me making the right choice in plan and kept in touch throughout the entire process! He knew I was in desperate need of a van and he did not disappoint and kept his word and I was able to get my new van delivered as soon as possible. Enjoying the drive. Its great about the perks involved in having a contract hire as well! Thank you so much for everything! Highly recommend, vans are just not how they use to be, so its great to have a brand new van along with the support of any engine faults things like that. A huge stress off my shoulders being sole trader."

Mike Collins

Mike Collins

18 February 2026

"Excellent service from start to finish. Rob was very helpful throughout the purchase of our Ford Transit tipper. Can’t recommend them enough. Mike Collins."

John Owens

John Owens

17 October 2025

"Fantastic service from start to finish. Liam took the time to listen to the vehicle that I wanted. Within 2 weeks the right vehicle was sourced and delivered Joe was on point with work out the logistics and taking care of my part ex with exception customer service Thank you both"

Sarah Ward

Sarah Ward

01 September 2025

"We have used Vanaways on two occasions now and the customer service has always been great. I contacted them as our team grew and withing 2 weeks we had the vans in our yard. Quick and efficient service all round. Tyler in the delivery department kept me up to date throughout the process. Would certainly recommend."

4.8 out of 5 from 481 reviews
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